Why You Need a Driver Feedback Loop with Workhound CEO Max Farrell Artwork

Everything is Logistics

A podcast for the thinkers in freight. Everything is Logistics is hosted by Blythe (Brumleve) Milligan and we're telling the stories behind how your favorite stuff and people get from point A to B.

Industry topics include freight, logistics, transportation, maritime, warehousing, intermodal, and trucking along with the intersection of technology and the attention economy.

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Everything is Logistics

Why You Need a Driver Feedback Loop with Workhound CEO Max Farrell

October 06, 2021

We’ve been talking a lot about Truck Driver Appreciation but what we haven’t been talking about is the importance of a feedback loop from your actual drivers.

We typically do feedback surveys for customers and leads. But most companies as a whole don’t do it for their internal employees--driver or not.

So if you haven’t started up your own feedback loop process, it’s a good time to start--or at least budget for it in the future so you can know those happiness and frustration points of the job year-round.

Helping us get that started is co-founder and CEO of Workhound, Max Farrell; who joins this week's episode to break it all down.

Show Links:

Workhound’s resources and case studies
Connect with Max Farrell on Linkedin

Connect with Blythe via her website or on Linkedin, YouTube, and TikTok

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

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